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Patient Support Services

Sarah Cannon at The Medical Center of Aurora

Cancer Resource Center

The Medical Center of Aurora has partnered with the American Cancer Society to provide a Cancer Resource Center to provide support to cancer patients, family members and friends.

Interpreting Services

Translators or interpreters, including qualified American Sign Language interpreters, are available to all of our patients.

Patient Representatives

Patient Representatives are available to help with any problem you or your family may have during your hospital stay. Simply ask your nurse or the hospital manager to have a Patient Representative call you. Or, you can contact the Patient Representative Department directly by calling (303) 873-5988 Monday-Friday from 8:00am to 4:30pm.

View Patient Rights and Privacy Statement (pdf)

Social Workers/Case Managers

At The Medical Center of Aurora and Centennial Medical Plaza, case managers are an important part of your care team.

Case managers provide:

  • Emotional support to individuals and families
  • Case coordination, consultation and discharge planning
  • Crisis intervention
  • Help with adjustment to illness, hospitalization and outpatient care
  • Child advocacy and protection
  • Referrals for financial problems related to the medical situation
  • Information on hospital and community resources

Spiritual Care

Spiritual Care Services are available to support you, your family and those close to you as you find and use strength within your personal system of faith, culture and belief. A chaplain is to visit a patient's room upon request. There also is a nondenominational chapel that is open 24/7 across from the Central Elevators on the Main campus.

Support Groups

The Medical Center of Aurora offers a variety of support groups. These support groups are open to patients and their loved ones as well as members of the general public.

Stroke Support Group
Every Tuesday, 10 a.m. - 11:30 a.m.
Meeting Room 1
The Medical Center of Aurora, Main Campus
1501 S. Potomac Street, Aurora, CO
Call (303) 695-2836 for more information

Breast Cancer Support Group
3rd Thursday of every month, 6 p.m. - 7:30 p.m.
Colorado Breast Care
1444 S. Potomac Street, Ste 160, Aurora, CO
Call (303) 360-3742 for more information

Cardiac Support Group
1st Tuesday of every month, 7 p.m.
Call (303) 338-7446 for more information